TL;DR — Key Takeaways
Poland and the Balkan countries represent a large and growing share of road freight into Norway. Digitoll does not discriminate by nationality — all carriers must comply by September 2026. The key challenges for Eastern European carriers are language barriers, unfamiliarity with Norwegian customs processes, and coordinating with Norwegian forwarders. This guide addresses each of these challenges with practical solutions.
A Growing Market — With New Rules
Polish, Romanian, Bulgarian, and Serbian transport companies make up a significant portion of road freight entering Norway. The route from Central and Eastern Europe through Denmark or Sweden into Norway is well-established and growing.
Norway welcomes this trade — but under Digitoll, every carrier must meet the same digital filing requirements regardless of nationality. The good news: the system is designed to work for all EU and EEA carriers. The challenge: you need to understand and adapt to Norwegian customs processes.
Breaking the Language Barrier
One of the biggest challenges for non-Nordic carriers is the language barrier. Tolletaten's documentation is primarily in Norwegian and English, but many practical resources (port instructions, customs office communications, local regulations) are only in Norwegian.
Odin Customs addresses this by providing the platform interface and all guides in multiple languages. Your drivers and office staff can work in their preferred language while the system handles the Norwegian regulatory requirements behind the scenes.
Our platform supports multi-language interfaces. Your team works in their language — the Digitoll filing is generated in the correct regulatory format automatically.
Registration and Identification
To file Digitoll submissions, your company needs:
• An EORI number (Economic Operators Registration and Identification) — this is your EU-wide customs identification • A valid organisation number or VAT registration that Tolletaten can verify • A Digitoll-compliant platform or broker to submit filings on your behalf
If your company already operates cross-border within the EU, you likely have an EORI number. If not, applying for one is straightforward through your national customs authority.
Working with Norwegian Forwarders
Many Eastern European carriers work with Norwegian freight forwarders (speditører) who handle the local customs and delivery logistics. Under Digitoll, this collaboration needs to be digital and structured.
The forwarder provides house consignment data, you provide the transport and master consignment data. Both sides need to see the same information and resolve discrepancies before the truck reaches the border.
Odin Customs enables this collaboration through shared links — your Norwegian forwarder can enter their data directly into your filing without needing a separate system.
Getting Started
For Eastern European carriers entering or continuing in the Norwegian market, here is the recommended preparation path:
1. Verify your EORI number is active and correct 2. Sign up with a Digitoll-compliant platform (we recommend starting early to resolve setup issues) 3. Map your Norwegian routes and identify border crossing points 4. Establish digital collaboration workflows with your Norwegian partners 5. Train your drivers on the digital checklist for Norwegian border crossings
The September 2026 deadline applies equally to all carriers. Starting now gives you time to resolve issues before enforcement begins.
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